Privacy Policy

Rokit Media Privacy Policy

Please review our Privacy Policy regularly as it is subject to change.

contact@rokitmedia.co.uk

The privacy policy is for the website https://www.rokitmedia.co.uk (the “Site”).

The principles set out in this Privacy Policy apply to all instances in which we receive your personal data as a Data Controller for the purposes described in this policy.

The privacy policy explains what information we collect through the website, when we collect it, how we use it, how it is secured, and your rights in relation to your personal data.

Rokit Media Ltd is dedicated to being transparent about what data we collect about you and how we use it. Your privacy, and the security of your personal information is of paramount importance to us. As far as it is reasonable to do so we will take all appropriate care to keep your details secure in an encrypted safe environment.

The Information we collect:

When you submit a contact form on the Site, we collect certain information from you, including your name, email address, phone number, communication and marketing preferences and any additional information provided on the form in relation to a customer's enquiry. We refer to this information as “Contact Information.”

Cookie Declaration

The Site currently does not insert any cookies into your browser. We may update this site at any time to use cookies and will update this Privacy Policy accordingly.

How we use the information we collect:

We use the Device Information to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We will use your Contact Information for the purposes of answering enquiries and communicating with you. We may use Contact Information to contact users with updates relating to the services we offer. You can opt out of any promotional communication by following the opt out information contained within the communication.

This website is using Tidio, a chat platform that connects users with the customer support of Rokit Media. We are collecting email addresses and names only with the consent of the users, in order to start the chat, we may ask for additional information during a chat such as your telephone number. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy. Rokit Media is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

How long will we keep your data:

When you contact us through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details found below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you contact us through the Site and subsequently engage with us for a project), or otherwise to pursue our legitimate business interests. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Under current data protection laws, you have the right to request the following:

The right to erasure of your data (the right to be forgotten).

The right to object (the right to have us stop using your data for a specified purpose)

The right to amendment (the right to have incorrect data amended)

The right to access (to be given a copy of all the data we hold on you in a portable format)

The right to the restriction of processing (to restrict the use of your data)

The right to unsubscribe from Marketing emails

You are also entitled to raise a complaint with the ICO whose details can be found here: www.ico.org.uk

How we protect your data?

At Rokit Media Ltd we take security very seriously and we are committed to keeping your information safe. Although no service is guaranteed or completely secure.

All our staff receive training on information security and data protection. We comply with the GDPR rules.

We will NEVER sell your personal information. However, we may share information in the following ways:

When you make something public – a testimonial, or a comment on our blog posts. This information may be displayed on the Site.

Compliance with Law

We may disclose personal information if required to do so by law, or to otherwise cooperate with law enforcement or government agencies.

We reserve the right to disclose personal data in order to take precautions against liability, or protect ourselves or others from fraudulent or unlawful uses or activity.

Contact and Communication

Users contacting the Site and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email a user’s details but advise users using such form that they do so at their own risk.

The Site and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.

External Links

Although the Site only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout the Site.

Rokit Media Ltd cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that the Site and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. The Site nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

The Site may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Links to Social Media Privacy Policies:

https://www.facebook.com/about/privacy

https://twitter.com/en/privacy

https://www.linkedin.com/legal/privacy-policy

Mergers and Takeovers

In the event that Rokit Media Ltd is acquired or mergers with another business we may need to disclose your personal data to that company, so that they can continue to provide services to you. In this situation, your data will only be used by the other business for the purposes set out in this policy. The data will be kept secure and confidential.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact Rokit Media Ltd via the details below.

Postal Address: Rokit Media Ltd, Unit 14 Golds Enterprise, Jenkins Drive, Elsenham, Bishop's Stortford, CM226JX.

Telephone: (+44) 01279 882 147

Email Address: privacy@rokitmedia.co.uk